NEWTON GRAVITY POWERED WATER FILTER SYSTEMS ARE NOW AVAILABLE!

Upgrade Your Berkey or British Berkefeld With Newton Filters

Free UK Delivery

Shipping policy

Newton Filter Shipping Policy

  1. Introduction:

    • Welcome to Newton Filter, your reliable source for water filtration solutions. This Shipping Policy provides detailed information about shipment and delivery practices at Newton Filter.

  2. Order Processing:

    • Orders are processed within 1-2 business days from the date of purchase, provided the product ordered is in stock.

  3. Shipping Methods:

    • We offer various shipping methods for your convenience. The shipping rates and estimated delivery times will be provided at checkout. Usually, systems are shipped on a Next Day service via DPD and replacement filters are usually sent out via Royal Mail. 

  4. Delivery Time:

    • While we strive to ensure timely delivery, the actual delivery time may vary based on the shipping method selected, and any other unforeseen factors. Please allow at least 5 working days before contacting us if you haven't received your parcel as this is the timeframe allowed by courier companies before we can contact them.

  5. Shipping Costs:

    • Shipping costs are determined based on the weight of the items ordered and the destination. All shipping costs will be displayed at checkout.

  6. Tracking Your Order:

    • Once your order has shipped, we will send you a shipping confirmation email with a tracking number, so you can monitor your package's journey to your door.

  7. International Shipping:

    • We offer international shipping to select countries. Please note that customers are responsible for any customs fees, taxes, or duties incurred.

  8. Failed Deliveries:

    • In case of failed delivery due to an incorrect address or multiple unsuccessful delivery attempts, the customer will be responsible for any additional shipping fees incurred.

  9. Damaged Items:

    • If your order arrives damaged, please contact us within 48 hours at info@newton-filter.com or call us at 01704 807600. We will arrange for a replacement or refund as per our Returns Policy.

  10. Contact Us:

    • If you have any questions regarding our Shipping Policy, feel free to reach out to us at info@newton-filter.com or call us at 01704 807600.

Thank you for choosing Newton Filter for your water filtration needs. We are committed to providing you with reliable and convenient shipping solutions to enhance your shopping experience.