Cancellation policy

Newton Filter Purchase Options Cancellation Policy

1. Introduction:

   • At Newton Filter, we strive to provide a seamless shopping experience. This Purchase Options Cancellation Policy outlines the process and conditions under which customers can cancel their purchase options.

2. Cancellation Before Shipment:

   • Customers may cancel their purchase options at no charge before the items have been shipped. To cancel, contact us at info@newton-filter.com or call us at 01704 807600.

3. Cancellation After Shipment:

   • Once the order has been shipped, cancellations will be treated as returns, and the customer will need to follow our Returns Policy. The customer must cover the cost of postage back to us should the order have been dispatched.

4. Subscription or Recurring Orders:

   • For subscription or recurring orders, customers can cancel their upcoming deliveries anytime before the processing date.

5. Cancellation by Newton Filter:

   • We reserve the right to cancel any order due to unforeseen circumstances such as stock unavailability, payment issues, or other concerns. In such cases, customers will be notified and provided a full refund.

6. Refunds:

   • Refunds for cancelled orders will be processed to the original payment method. Please refer to our Refunds Policy for more details.

7. Contact Us:

   • If you have any questions or concerns about this cancellation policy or wish to cancel your order, please reach out to us at info@newton-filter.com or call us at 01704 807600.

8. Amendments:

   • We may update this cancellation policy from time to time. Any changes will be posted on this page, and customers are encouraged to review this policy periodically.

Thank you for choosing Newton Filter for your water filtration needs. We are dedicated to providing a smooth and flexible purchasing experience.